Todays newsfeed from Big Hospitality sadly includes a report from the website Hotel.info
The report, based on 6 million analysed reviews, concludes that UK staff are the least friendly in Europe, ranked joint bottom with Russia for friendliness and expertise. Wow, that’s incredibly hard to believe, but the customer is always right.
The top rated destinations were Finland, Germany and Austria.
For further details log onto www.bighospitality.co.uk